Is it fair to say that many workplaces are taking a "head in the sand" approach to loneliness? In some ways, it’s not surprising—loneliness is complex, and some quietly suggest it’s really the employees’ problem. But is it?
The COVID lockdowns led to a surge in remote work, and for many, working from home has become the norm. One regular FriendLine caller tells us that being expected to work from home in a one-bedroom apartment—where the only distinction between work and personal life is shutting down her laptop and putting it in the cupboard—is causing her great distress. Going into the workplace allowed her to interact with colleagues, see more of the outside world, and feel a sense of connection. Now, that connection is gone, and extreme loneliness has taken its place.
But working from home isn’t the only factor. Workplaces that fail to foster a culture of support and friendship risk more than just the well-being of their employees—they also risk financial consequences. Lower productivity, increased absenteeism, and higher turnover cost the Australian economy an estimated $2.7 billion annually. What if, instead, workplaces actively nurtured connection? What benefits could come from fostering a culture where employees feel truly part of a team?
Many organisations try to address loneliness with token initiatives—a morning tea here, a mental health awareness session there. But a single event isn’t enough. True connection comes when employees feel genuinely seen, heard, and valued in their everyday work environment. It’s about consistent, meaningful efforts to build relationships, foster a sense of belonging, and create a workplace where people feel supported—not just as employees, but as individuals.
Some might argue that volunteering is the answer, that being in a for-purpose environment automatically negates feelings of loneliness. While it can help, our research shows that volunteers, like employees, can still experience loneliness. Whether paid or unpaid, people can feel disconnected at work.
At Friends for Good, we’re shining a light on this hidden suffering, and the workplace is at the centre of the conversation at our upcoming symposium. This event is an opportunity for anyone interested to learn more, engage in honest dialogue, and explore meaningful solutions. Attendees will bring fresh insights, and our expert speakers will share strategies they’ve seen make a real difference.
An opportunity not to be missed.
This event is proudly sponsored by Gaden's, City Precinct, and Veriu Hotel. Thanks to their generous support, a limited number of sponsored tickets are available for community organisations.
To apply for sponsored tickets, click here.
